Returns

You can return the items received within 14 days of receipt. Remember that all the items should be in their original package and condition. Once returned you will be conctated to receive an exchange or a refund, which will not include the cost of the original postage and packaging.

Follow this steps to complete the return process:

  1. Signin your account and go on your order page and click on "require refund authorization".
  2. Download from here our refund module and complete it.
  3. Ensure your return is well packaged. Don't apply any type of stickers on the the original package.
  4. Ship products with a trackable carrier to this address:
Via A.Solivetti 4
Roma (RM), 00168, Italy
Supernuts s.r.l.
    5. Once received, if products respect all refund policy conditions we will process your refund/exchange within three days.